Samsung Galaxy S24 Ultra and S25 Ultra users are reporting significant performance issues, including overheating and battery drain, following the installation of the company's recent July software update.
Key Points
- Users report overheating, excessive battery drain, and slower charging speeds on Galaxy S24 Ultra and S25 Ultra devices.
- The issues appear linked to the July software update, which began rolling out to Samsung devices earlier this month.
- Some reports suggest the update causes conflicts with WhatsApp backups, leading to increased device temperatures.
- Samsung has not yet issued an official statement or a patch to address the reported malfunctions.
- Owners are advised to delay the update or explore temporary workarounds, such as disabling encrypted backups, until a fix is released.