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Microsoft Says Workers Are Now Using Copilot AI as Much as Teams and Outlook

Microsoft reported significant growth in its fiscal year 2026 fourth-quarter earnings, driven by widespread adoption of Copilot AI and the rapid deployment of nearly 40 million autonomous agents.

Key Points

  • Microsoft reported 18% year-over-year revenue growth, with Azure surpassing $100 billion in annual revenue for the first time.
  • Copilot engagement has reached parity with Outlook and Teams, with over 30 million paid Microsoft 365 seats currently active.
  • Business customers have deployed nearly 40 million AI agents across more than 10,000 companies since the launch of Agent 365.
  • Copilot revenue increased 60% quarter-over-quarter, while the company added 31 new data centers to support its expanding AI infrastructure.
  • One in three pull requests on GitHub now involves an AI agent, signaling a shift toward agentic workflows in software development.

Why it Matters

Microsoft’s transition from simple automation to autonomous agentic AI represents a fundamental shift in how corporations measure the return on investment for expensive technology deployments. By moving beyond basic time-saving metrics toward complex cognitive task completion, the company aims to justify the massive capital expenditures required to sustain the current AI boom.
CNET Published by Katelyn Chedraoui
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