Amazon’s robotaxi company, Zoox, is significantly expanding its driverless service to new cities and increasing its footprint in existing markets.

Key points

• Service Expansion: Zoox is growing its operations in San Francisco and Las Vegas while preparing to launch in Austin and Miami.
• Unique Vehicle Design: Unlike standard cars, Zoox vehicles are purpose-built without steering wheels or pedals, featuring bench seating where passengers face each other.
• Safety and Scale: The company has completed nearly two million driverless miles and transported 350,000 passengers, currently operating under a federal demonstration exemption.
• App Upgrades: New features are being added to the Zoox app, including better arrival time estimates, a "Find My Zoox" tool, and personalized audio options.
• Phased Rollout: In the new cities of Austin and Miami, the service will initially be limited to employees and their guests before opening to the public waitlist.

This expansion signals that Amazon is accelerating its push into the autonomous ride-hailing market, moving beyond testing to establish a broader, more accessible footprint in major U.S. cities.